Shipping policy
Thank you for shopping at PantherForce.co.uk. We are committed to providing you with the best shipping options. This Shipping Policy explains how we handle shipping for orders placed on our website.
1. Shipping Destinations
We currently ship to addresses within the United Kingdom. At this time, we do not offer international shipping.
2. Shipping Rates and Delivery Times
Standard Shipping:
- Cost: £4.99
- Delivery Time: 3-5 business days
Express Shipping:
- Cost: £9.99
- Delivery Time: 1-2 business days
Free standard shipping is available for orders over £500.
3. Order Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
4. Shipping Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can track your order via the carrier's website using the provided tracking number.
5. Shipping Carriers
We use the following carriers to deliver our orders:
- Royal Mail
- DPD
- UPS
6. Shipping to P.O. Boxes
We do not ship to P.O. Boxes. Please provide a physical address for delivery.
7. Delays and Issues
While we strive to meet the estimated delivery times, there may be delays due to unforeseen circumstances (e.g., postal delays, weather conditions). If there is a significant delay in your order, we will contact you via email or phone.
8. Damaged or Lost Packages
If your package is damaged during transit or lost, please contact us immediately at info@pantherforce.co.uk. We will work with the carrier to resolve the issue and ensure you receive your order.
9. Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible at info@pantherforce.co.uk. Once an order has been processed, we may not be able to accommodate changes or cancellations.
10. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
Email: info@pantherforce.co.uk